Refund policy

We truly want you to love every Briella Bella piece you bring home. If something isn’t quite right, we’re here to help make the return process easy and seamless.

Return Window

Please request your return within 10 days of delivery.

Refund Options

Eligible returns will be refunded to the original payment method once the returned item has been received and inspected.

Return Shipping

Return shipping costs are the responsibility of the customer.

Original shipping charges are non-refundable and will not be included in the refund amount.

Return Eligibility
To qualify for a return, items must be returned:

• Unworn and unwashed

• In original condition with all tags attached

• In the original packaging

Items showing signs of wear, washing, makeup, fragrance, damage, or use may not be accepted.

Final Sale Items

All sale items and jewelry are final sale and cannot be returned or exchanged.

Local Delivery Returns

Local delivery orders are eligible under our standard return policy. At this time, we do not offer return pickups for local delivery orders. Approved returns must be mailed back following the instructions provided through our Return Portal.

Please note that items returned without prior approval through our Return Portal may not be accepted.

Thank you for shopping small and being part of the Briella Bella story. If you ever have questions about your order, feel free to reach out to us anytime at briella@briellabella.com.

— Briella Bella