Shipping & Returns

WE WANT YOU TO LOVE EVERY BRIELLA BELLA PIECE

  • Processing Time

    Please allow 1-3 business days for order processing. Once your order has been shipped, a confirmation email with tracking information will be sent to you

  • Standard Shipping

    All orders ship from Illinois, USA. Enjoy flat rate shipping for $7 on all U.S. orders and complimentary standard shipping on orders over $150 (before tax)

  • Shipping Time

    Once shipped, orders typically arrive within 2-5 business days. Please note that processing and shipping times are seperate, and most orders are delivered within 3-8 business days from the date the order is placed

  • Local Deliveries

    Complimentary local delivery is available to select Chicago suburbs. Eligible customers will see the local delivery option at checkout

  • Order Tracking

    Once your order ships, you'll receive a confirmation email with tracking information so you can follow its journey every step of the way.

  • Shipping Locations

    We currently ship within the United States and do not offer international shipping at this time

TRACK YOUR ORDER

Use our tracking page to stay updated on your orders status

  • Return Window

    Please request your return within 10 days of delivery

  • Refund Option

    Eligible returns will be refunded to the original payment method once the returned item has been received and inspected

  • Return Shipping

    Return shipping costs are the responsibility of the customer

  • Return Eligibility

    To qualify for a return, items must be unworn, unwashed, and in their original condition with all tags attached. Returns showing signs of wear, washing, makeup, fragrance, damage, or use may not be accepted.

  • Final Sale Items

    All sale items are final sale and cannot be returned or exchanged

  • Local Delivery Returns

    Local delivery orders are eligible under our standard return policy. At this time, we do not offer return pickups for local delivery orders.

    Approved returns must be mailed back following the instructions provided through our return portal